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18 Trends to look out for in 2018

Sasha-Lee de Bod

by Sasha-Lee de Bod

2018

2018 is right around the corner, and thinking about the year ahead can help any business strategically to gain competitive advantage in the new year.  There is no doubt that 2018 will be a difficult year.  The successful companies will be those that change to adapt to the market.

There are three key aspect to consider:

Building strong franchisor-franchisee relationships

Sasha-Lee de Bod

 by Sasha-Lee de Bod

“All relationships need to be nurtured, whether they’re with your business colleagues or your family and friends. Maintain good lines of communication; be willing to listen to other people’s points of view; and don’t forget that, ultimately, you need to be comfortable with your decisions” – Richard Branson

Succeeding in business is all about making connections and relationships, which can be challenging at times therefore franchisors need to manage relationships with their franchisees accordingly.

A Critical Review of Franchise Fees

A Critical Review of Franchise Fees

By Eric Parker

Franchising is a very effective marketing and distribution tool if implemented well.  Unfortunately, due to the lack of legislation and case law that sets precedents, franchising can, and often is abused.

Value adding technological franchise trends and tools

Anita du Toit

By Sasha-Lee de Bod with credit to Sunday Times Franchising

Technology is forever changing and franchises that want to survive need to keep up with the trends and continuously innovate their business model.

Anita du Toit, partner and consultant at Franchising Plus, recently stated in an interview that: “Technology can be a very useful tool to manage a franchise network and manage performance.”

Measuring franchisee satisfaction

Measuring franchisee satisfaction

by Sasha-Lee de Bod

The overall success of the franchise system is conditional to the contribution and efforts of both the franchisor and franchisee.

Being a franchisor, you are now in the people business and franchisees are effectively seen as your customers. Therefore, it is extremely important to ensure high levels of satisfaction.